- Provide focused facilitation and development of alliances, partnering arrangements, and fully integrated teams and joint ventures. Alliances are about business; business is about people and relationships.
- Support leaders and managers in the enrichment of their skills to manage in a collaborative environment.
- Enhance everyone’s skills, competencies and processes in applying cooperation in negotiation, procurement, mergers, and team development scenarios.
- Enable a coherent and strategic approach to alliance selection, formation, management and development.
- Co-create an agile environment where organisational change is effectively implemented. And cross-organisational teams build trust and proactively manage risk together.
- Provide the team with skills to ensure maximum gain from continuous improvement.
Vision
At JCP we believe in and are committed to a world in which "Cooperation is recognised as the foundation of success for business and for people; where relationships, built on trust and challenging, release energy, enthusiasm and innovation; where the first thought and deed is 'us and for us'; where success is a delighted customer and a fulfilled provider; where integration exists in everyone's mind; where process and structure are the servants of success; where crisis means 'how do we solve this problem together?'; where people are treated with true respect and valued for doing their best; where fear is banished and confidence built; where we all strive to improve at each step; and where 'fun' is seen as a critical success factor."
Mission
Our mission is: "To do all that we can to help those with whom we work understand and internalise cooperative working so that they can improve their business and deliver outstanding results. Deliver effective interventions, products and services with innovative solutions for effective cooperative working."
Business Strategy
Our business strategy is: "To continuously develop and grow so that we leave a sustainable future with a legacy of cooperative working. In doing so, we aim to improve our market share, financial margins and profitability, and increase shareholder value."
Critical Success Factors
"Empowered consultants who are committed, competent and confident professionals; leading edge thinking and interventions, services and products; delivering interventions, services and products to clients in a holistic and coordinated manner; sustain and develop our ability to learn, change and improve; high value and low costs by eliminating all waste; recognising and rewarding success."
History
"The words partnering and alliancing have now become much more common, but it wasn't always the case. There were no guidance manuals, instruction books or other companies building the collaborative competencies to initiate and sustain true relationships. Way back in the early 90's, JCP was designing and running programmes to change the organisational culture towards one of empowerment and profitable cooperation."
Some 20 years ago, the founders of the JCP movement wrote one of the seminal books about partnering (Beyond Negotiation) that started JCP on the collaborative journey. Perhaps it is worth quoting:
"Beyond negotiation means dealing with the reality of embarking on a long-term continuous relationship, rather than any short-term, one-of-a-kind interaction. Thus the concepts presented here have application in almost all interpersonal activities where one party desires to influence the behaviour of the other over time."
JCP planned and pioneered the relationship journey. Now others are following.
It was MTRC who first invited JCP to Hong Kong in 1998 to provide partnering consultancy services for all of the Tseung Kwan O Extension project teams. There is now a permanent and well-established office and 50 more partnering commissions undertaken in the past 6 years.
We are proud to say that the Tseung Kwan Extension opened four months ahead of schedule with HK$1BN savings directly attributable to partnering and we have continued to provide partnering services to MTRC for the Penny’s Bay Line and the Tung Chung Cable Car project. The latter is being run as a target cost pain/gain arrangement with full involvement of the contractor from the concept design stage. It is the most advanced partnering programme in Hong Kong where as part of the partnering services we are engaged to provide: behaviour analysis and coaching, psychometric profiling, negotiation skills coaching, value management and risk management facilitation.
We are also proud to say that we are currently doing a lot of successful work for Government on 12 major projects, we have helped Cathay Pacific with their aircraft engineering maintenance program and the Airport Authority with several projects including the East Hall Extension which finished 3 months ahead of schedule whilst accommodating 30 million passengers a year.
Approach
"We sound a different note to other companies who promote collaboration and change management. We are not defined by our size or our turnover, but by our purpose, our beliefs and our set of values. Working together to help people achieve the attitudinal and behavioural shifts which will deliver the business improvement they seek. Helping them to introduce improvement initiatives through process changes, performance measurement, value and risk management and change management through the EFQM Business Excellence model. It is our only business. Collaborative success for our clients is JCP's success. This is our driver and our strategy for growth. The work we do is not a job; we are all here because this is what we want to do.
"We appreciate that creative collaboration is not easy and we recognise that the journey may be messy, confusing and frustrating. We will be with you throughout the whole journey, but will retain our independence so that, together, we can seek to better understand and explain the entwined web of relationships that spans local, national and global business and environment issues, legislation, trade unions and the political protocols."
Success
"We are a small company, but we work with major players and big numbers. The fuel partnership, that we helped develop between Nuclear Electric, Scottish Nuclear and British Nuclear Fuels, saved £1 billion in the first year and took a further £1.8 billion out over the next year. Their previous contract had taken 7 years to negotiate; with our facilitation the new one took 7 months.
The Hong Kong Mass Transit Rail Co., for whom we provided partnering facilitation and consultancy services, saved HK$1,000M Hong Kong and opened 4 months ahead of schedule.
The big players come to us because they know that we can help them deliver, because our experience in our field proves it. We do not advertise or cold call; we work from recommendation.
"The last 8 years have seen us work in the USA, Canada, Columbia, Brazil, South Africa, the Emirates, Hong Kong, Malaysia, Singapore, Australia, New Zealand, France, Spain, Switzerland, Austria, Netherlands, Germany, Sweden and Russia, not to mention UK."